Collection of your personal information
There are many aspects of the Website that can be viewed without providing personal information. However, for access to some features and services on the Website you are required to register as a registered user and submit personally identifiable information, namely, your email address. When you access the Website by signing on to Google, we obtain your full name, email address and profile picture from Google. When you submit, disclose, post or upload user contents (User Content) to the Website (such as the design files, process flow charts, or other information you submit), you understand that you are sharing the User Content with us. You also understand that the User Content you share may contain sensitive personal information about you, such as, your age, gender, income, opinion or viewpoints or intentions. You don’t have to post or upload User Content containing personal information.
Use of your personal information
We use personal information about you (such as your name, email address, username), that you have provided to us either directly or indirectly, for the following purposes:
- To send notification emails
- To send weekly newsletters
- To provide other existing services we offer on the Website or future services that we may offer on the Website
For each visitor to the Website, we expressively collect the following non-personally identifiable information, including but not limited to: browser type, version and language, operating system, pages viewed while browsing the Website, page access times, and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, monitoring traffic, reviewing trends, and delivering personalized content to you while you are on this Website.
We send you information about products and services that we think you might like. If you have agreed to receive marketing material or notification, you may always opt out at a later date.
You have the right at any time to tell us to stop contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please contact us at [email protected].
Sharing of your personal information
We may occasionally hire other companies or subcontract other providers to provide services on our behalf, including but not limited to storing, managing and processing the database of the Website, handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain the personal information they need to deliver the services only. We take reasonable steps to ensure that these organizations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
We also share certain information when using third party services, namely, Google Analytics, Google Adsense, Facebook, Mailchimp, HotJar, and Mixpanel. We use Google Analytics to collect usage statistics for the Website. The usage data helps us improve the quality of service offered to users.
We will keep your personal information for 6 years or to the extent necessary to comply with our legal obligations, resolve disputes, enforce our agreements, and as otherwise described in this policy.
Accessing your personal information
You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons and you will be required to provide information sufficient to identify yourself and to document the nature of your request. We reserve the right to charge a fee for searching, and providing access to, your information on a per request basis. Feel free to contact our Website administrator for additional details.
You have the right to request that we correct any information you believe is inaccurate.
You also have the right to request us to complete information you believe is incomplete.
You have the right to request that we restrict the processing of your personal data, under certain conditions.
You have the right to object to our processing of your personal data, under certain conditions.
You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact [email protected]
In the event that we are unable to comply with your request for whatever reasons, we will inform you and you should delete your account with us.
Right of removal
All users have the ability to delete their Product Monkey AI account whenever they deem it necessary. Deletion will remove their account from our systems, including their personal data such as their name, email address, their files, and any other data they granted us permission to access when they signed up. Some usage data will be kept in logs for analysis and performance metrics as well as periodic safety and security audits; and, we will keep a record of any payments they made to us for tax reasons.
If you would like to delete your account, please contact [email protected]
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